PrimeTime Restoration San Antonio

PrimeTime Restoration - San Antonio's Trusted Emergency Restoration Experts IICRC-Certified • 24/7 Emergency Response • Serving San Antonio Since 2007 PrimeTime Restoration is San Antonio's premier water damage, fire damage, and mold remediation specialist with over 17 years of trusted service. Our IICRC-certified technicians provide rapid 90-minute emergency response throughout San Antonio, Austin, and New Braunfels. Our Expert Services: Emergency Water Damage Restoration - Burst pipes, flooding, storm damage Fire & Smoke Damage Repair - Complete restoration and reconstruction Mold Removal & Remediation - Safe, thorough mold elimination Storm Damage Restoration - Roof repairs, structural restoration Commercial & Residential Services

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Customer's reviews

In the midst of a water damage emergency, Prime Time Restoration proved to be a reliable partner. Sierra Martinez efficiently guided me through the initial steps, ensuring I took appropriate measures to mitigate the damage. Her prompt response and clear instructions set the tone for the exceptional service provided by Prime Time Restoration. The team arrived swiftly, assessed the situation, and formulated an effective restoration plan. Overall, Prime Time Restoration's professionalism and dedication to customer satisfaction made a challenging situation more manageable. I wouldn't hesitate to recommend their services to anyone facing similar circumstances. ~ DHx V
In January we had a clogged pipe bust unexpectedly in our home. It happened sadly when we weren't home so when we came back water had spread to every room. We have carpet and the floors were saturated. I called my insurance to file a claim and Prime Time Restoration was sent out to dry out the damage. Raymond explained what all was wet and what he would have to pull in order to get it dried. Jim and his team removed all wet carpet and the dry wall that took on water too. He set up fans and in a matter of days the areas were dried. We still had to get repairs done but the ease of the drying part of this process set the tone for a not so scary experience after all. Thank you Prime Time! ~ Brianna I
I had a pretty bad flood in my home and this company was an absolute lifesaver. From the moment they arrived, they showed great professionalism and expertise. They worked tirelessly to do needed demo and set up drying equipment to prevent things from getting worse. Raymond and Jocelyn were not only skilled but also incredibly friendly and considerate. They took the time to explain the process to me and answered all my questions. I felt confident and reassured throughout the entire restoration process. Thanks to Prime Time Restoration and their outstanding team, my home is back to its pre-flood condition. I highly recommend their services! ~ Hector G

Blog

Revive Your Business Quickly and Efficiently With Expert Commercial Water Damage Restoration Prime Time delivers professional-grade flood and water d… Posted on: September 1, 2025
Our Water Damage Restoration Process Emergency Assessment (Within 90 Minutes) When you contact Prime Time Restoration, our emergency assessment begin… Posted on: August 29, 2025
Posted on: August 28, 2025

Questions & Answers

"ARE THE TECHNICIANS TRAINED? You should make sure that all the company’s technicians are trained. This will ensure that the technicians dispatched to your property are knowledgeable in every kind of property restoration problem that they could potentially face. This also means that they will be familiar with best practices and techniques available within the industry."
Absolutely — at Prime Time Restoration, all of our technicians are professionally trained, certified, and highly experienced in property restoration. We’re proud to have IICRC-certified technicians on every job. That means our team is trained to handle a full range of restoration challenges from water and mold damage to structural drying and more — using the most current industry standards and best practices. We also require ongoing training to keep our team up to date with the latest restoration techniques, tools, and safety protocols. When you call us, you’re getting skilled, local professionals who know how to assess the damage quickly, act fast, and restore your property the right way. If you’re dealing with water damage or any property emergency in the San Antonio area, you can trust that our team is fully equipped to handle it professionally and efficiently.
DO THEY HAVE EMERGENCY SERVICES AVAILABLE 24/7?
Because you never know when a disaster will strike, you need a restoration company that is available 24/7 in an emergency. That means you don’t have to wait until the next morning while your basement slowly floods with water.

Contact information

Address
11495 Topperwein Road San Antonio 78233
Sunday Open 24 hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours

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